{"id":2147,"date":"2021-08-12T08:45:03","date_gmt":"2021-08-12T13:45:03","guid":{"rendered":"https:\/\/topfellshop.com\/index.php\/terminos-y-condiciones\/"},"modified":"2025-06-09T18:12:45","modified_gmt":"2025-06-09T23:12:45","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/topfellshop.com\/en\/index.php\/terminos-y-condiciones\/","title":{"rendered":"Legal conditions"},"content":{"rendered":"\t\t
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Welcome to TopFell Makeup
By accessing and using our website www.topfellshopl.com, you agree to the terms and conditions set forth below. Please read them carefully before making any purchases or interacting with our platform.
GENERAL CONDITIONS
\u25cf To use our website and make purchases, you must be over 18 years of age or have the consent of your parent or legal guardian.
\u25cf The products offered are intended for personal use and may not be resold without prior written authorization from Topfell Makeup.
PURCHASES
\u25cf You can browse our online store without registering. However, to make a successful purchase, you must complete the requested forms and accept our privacy policies.
\u25cf Upon completion of your purchase, you will receive a confirmation email with your order details. Please ensure you provide accurate information to avoid delivery issues.OFFERS AND PRICES
\u25cf Prices and offers available at www.topfellshop.com are subject to change without notice.
\u25cf Promotions are valid only during the advertised period or while supplies last.
\u25cf Prices include applicable taxes according to local legislation, but do not include shipping costs, which are calculated at checkout.
PAYMENT METHODS
\u25cf We accept payments via credit and debit cards, bank transfers, and payment platforms such as PayPal, PSE, etc.
\u25cf Payments are processed securely in accordance with data security regulations.
\u25cf In case of issues with your payment, you can contact us via email (support@topfellshop.com) or customer service (+1 305 645 6507 – +57 311 419 2600).SHIPPING POLICIES
\u25cf Orders will be shipped within 5 business days after payment confirmation.
\u25cf We work with certified shipping companies to guarantee the delivery of your products.<\/p>

\u25cf Delivery times vary by location, and you will receive a tracking number once your order is shipped.
WITHDRAWALS, RETURNS, AND WARRANTIES
Withdrawal
\u25cf You can cancel your purchase within the first five (5) business days after receiving the product, provided the item is unused, in its original packaging, and with all tags intact.
\u25cf The customer will be responsible for the cost of return shipping.
Returns
\u25cf Returns are accepted if you receive an incorrect or defective product.
You must notify us within the first 5 business days after delivery.
\u25cf In case of return, the product must be unused and in perfect condition.
Warranty
\u25cf Makeup products have a quality warranty against manufacturing defects.
\u25cf The warranty will not apply if the product shows signs of misuse or improper handling.
PRIVACY POLICY
By using our website, you agree that we may collect, store, and process your personal data in accordance with Law 1581 of 2012.
\u25cf The data collected will be used only to process your orders, send you promotions, and improve your experience on our platform.
\u25cf You can request the deletion of your data by writing to us at
support@topfellshop.com<\/p>

PROMOTIONS AND COMMERCIAL EVENTS
\u25cf Promotions and special discounts will be announced through our official channels, including email, social media, and our website.
\u25cf Some products may be excluded from promotions as indicated in the specific terms of each campaign.
INTELLECTUAL PROPERTY
\u25cf All content on www.topfellshop.com, including images, text, logos, and designs, is the property of Topfell makeup and is protected by intellectual property laws. Reproduction, distribution, or use of this content without prior authorization is strictly prohibited.
CONTACT<\/p>

If you have any questions or need assistance, you can contact us at:
\u25cf Email: support@topfellshop.com
\u25cf Phone: +57 3114192600 +1 3056456507
\u25cf Business hours: Monday to Friday, 9:00 a.m. to 5:00 p.m.
UPDATES TO TERMS AND CONDITIONS
We reserve the right to update these terms and conditions at any time. Changes will be posted on this page and will take effect immediately upon posting.
Thank you for choosing Topfell makeup.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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